Lavida Platform Services Terms

Lavida Properties Inc., including the Lavida Platform and related services (collectively, “Lavida”, “we”, “us”, or “our”), provides the content, software, and services available through this website and related pages under Lavida’s control (collectively, the “Website” or the “Platform”).

These Terms of Use (“Terms”) apply to visitors and users of Lavida’s public-facing websites and platform services.

General

By accessing or using the Website or Platform, you agree to be bound by these Terms. Our Privacy Policy explains how we handle personal information; it is a notice rather than a service agreement.

If you later use Lavida for property management, as a service provider, as a tenant, or for other platform services (the “Services”), additional agreements or service-specific terms may apply.

If you do not agree to these Terms, you may not access or use the Website or Platform.

Our services are intended for individuals who are the age of majority in their jurisdiction.

Lavida may update these Terms from time to time. We will give notice of material changes before they apply to existing users, except where an immediate change is required for security or law. A change does not retroactively alter an existing transaction.

If these Terms conflict with any written service agreement between you and Lavida, the written service agreement will prevail.

Platform Roles

The Lavida Platform may be used by multiple types of participants:

• Landlords
• Tenants or applicants
• Service providers
• Referral partners
• Lavida Team Members or administrators

Each user is responsible for maintaining accurate information and complying with applicable laws and platform policies.

Restrictions

You agree not to use the Website or Platform for any unlawful purpose.

Without limitation, you must not:

• upload unlawful, harmful, or fraudulent material
• submit false documents or misrepresent identity
• attempt unauthorized access to systems or accounts
• interfere with the operation or security of the platform
• use automated scraping tools or bots
• introduce malware or harmful code

Lavida reserves the right to suspend or terminate platform access if we believe a user has violated these Terms or created risk to the platform or other users.

Document Uploads and Verification

Users may upload documents including contracts, identification, compliance documents, insurance certificates, or property-related materials.

By submitting documents through the Platform, you represent that the documents are accurate and that you have the legal right to provide them.

Lavida may use such documents to support onboarding verification, compliance review, or operational workflows.

Platform Logs and Audit Records

The Lavida Platform maintains system activity records and audit logs for operational integrity and compliance purposes.

These records may include:

• account creation and login activity
• agreement acceptance records
• document uploads
• workflow approvals
• system security events

These logs help support platform security, compliance oversight, and dispute resolution.

Third-Party Services

The Platform may integrate or link to services operated by third parties including payment processors, screening providers, property service providers, or infrastructure providers.

A third-party provider may also have terms and privacy notices that apply to its part of a transaction. We identify relevant providers in the feature flow. These Terms do not remove any responsibility Lavida has under applicable law.

Paid Services and Screening

Before a paid transaction, the applicable feature flow or service-specific agreement sets out the price, billing or renewal terms, cancellation and refund rules, and the party receiving payment. Screening and identity checks require the notices and authorizations presented in their feature flows. Those specific terms control their subject matter if they conflict with these general Terms.

Intellectual Property

All content on the Website and Platform, including text, graphics, software, and design elements, is owned by Lavida or its licensors and protected by intellectual property laws.

Lavida grants you a limited, non-exclusive, non-transferable license to access the Website for personal or operational use consistent with these Terms.

Disclaimer

The Website and Platform are provided on an “as is” and “as available” basis.

Lavida does not guarantee uninterrupted operation, error-free services, or that the platform will meet every user’s requirements.

Limitation of Liability

Subject to rights that cannot be excluded by law, Lavida will not be liable for indirect or consequential damages, including loss of profits, data, or business opportunity arising from the use of the Website or Platform.

Nothing in these Terms excludes or limits liability where doing so is prohibited by applicable law. Any monetary liability limit for a paid service must be stated in its applicable service-specific agreement.

Governing Law

These Terms are governed by the laws of Nova Scotia, Canada, except where mandatory law applicable to you requires otherwise.

Contact

Lavida Properties Inc.
Nova Scotia, Canada
legal@lavidaproperties.ca